Featuring: Jim Harris Sr., Janitronics; Carl Grimes, Hayward SCORE: Healthy Homes; Chuck Violand, Violand Management Associates; Allen Rathey, HFI University; and Steven Spivak PhD, panel moderator
Identification of Dust and Odors as the Predominant Driver of Perceived Symptomology in Residential Buildings | Carl Grimes, Hayward SCORE: Healthy Homes
Hayward Score developed a free, online questionnaire seeking structured data on 80 variables of three key characteristics of people living in residential buildings: Structural attributes, occupant behaviors, and reported symptomology. As of May 1, there have been over 38,000 responses distributed across the U.S. Because of the complexity and the number of variables from three different exploratory frameworks, the initial analysis was begun with a basic inventory followed by single attribute analysis to profile the three sets of factors. Among the wide range of results from a variety of methods, one building characteristic in association with symptomology stood out with a R2 of approximately 50%: Dust. Closely associated was the reporting of “off-odors,” indicating a potential need for cleaning. Follow-up data after the removal of dust is included in future studies.
While an R2 of 50% would be considered insufficient for most studies, the universality of this project provides a sufficient basis for further investigation with a series of more specific study designs. In other words, start with basic analysis, observe what's there, then select models appropriate for further investigation. This strategy of selecting appropriate models for cross-fertilization between and among the various “silos” of IAQ engineering, environmental epidemiology, microbiome, medical, and even sociology, potentially provides the most promise — and perhaps necessity — for furthering the understanding and future management of the dynamical system of interactions of the building, the people, their behaviors, and the perceived experience.
NOTE: Because this is not a standard study with tightly defined boundaries, the reporting of methods and interpretations will be different. The potential is for further investigation by a multi-disciplinary effort to identify a trend for a preponderance of evidence.
Timeless Lessons in Business From the Family Dinner Table | Chuck Violand, Violand Management Associates
Management fads come and go about as often as fashion styles change. The same is true with business expressions and terms, and the words we use in daily life. But one thing has remained relatively unchanged over the years, both in business and in life: basic human values; things like trust, gratefulness, compassion, sharing, and looking out for others. We may think the things we value in our personal life don’t translate into the business world, but they do. And usually we learned these values through daily interactions with our parents and siblings when we were kids. Let’s stop complicating business management. This presentation takes seven lessons many of us learned at the family dinner table and shows how to apply them at work to managing people of all generations. The seven lessons are: Show some gratitude; know who you’re following and what you stand for; talk to me; share what’s on the table; clean your plate; do your job; and save your fork.
Achieving Quality Using Deming Management Tips, Continual Stepped Improvement (CSI), and ICM | Allen Rathey, HFI Univ
Dr. W. Edwards Deming taught that 94% of poor work outcomes relate to the system rather than the worker, and that management is responsible for creating the system. In the years since Deming helped transform the automobile industry through management-led systems-thinking, a popular buzz phrase has been “Continuous Improvement.” People often link that expression to Deming; however, that isn’t what Deming taught. We’ll explain why “Continual Stepped Improvement”TM (CSI) is a better way and how Integrated Cleaning and Measurement (ICM) is an example of how to be successful using CSI within a Deming approach.
ISO 9001:2015 — Quality Management Systems for a Facility Service Provider in Controlled Environments | Jim Harris, Sr. Janitronics
Since its founding in 1972, Janitronics has always had a strong sense of the benefits of systems thinking. However, recently the company sought and was awarded registration for ISO 9001:2015. This key quality certification addressed the management and provision of cleaning services for cleanrooms, controlled environments and support areas for semi-conductor foundries. Very few service providers have received this certification. Harris will share the challenges the firm faced, the benefits, and the driving force behind the pursuit of the certification.